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Customer Reviews

1.8 out of 5 · 21 reviews

Reviews are a representative sample of real customer reviews aggregated from public data and matched to this product; written reviews are representative samples, not verified individual purchases.

1.8

out of 5

DO NOT PURCHASE! Only 1 out of 4 packages was edible

DO NOT PURCHASE! I love this collagen, but I have bought it 4 times from Amazon and only one package has been edible. Two were completely melted into one solid chunk and one was moldy and made me sick. I’ll never buy this product from Amazon again. I’ll buy it from another venue. I kept trying to give them the benefit of the doubt by trying to repurchase, but 1 out of 4 is not ok. And they will not give me a refund.

Tara M.·May 22, 2022·5 found this helpful

Arrived melted

Arrived melted and stuck to bottom of container. I have never ordered these from Amazon I always got them at walmrt.<br />They are very good. I am disapointed that they came melted and I have to thow them away.

Sam T.·January 10, 2023·2 found this helpful

Tastes off. Normally I buy them at Walmart but couldn't find them

The taste of these is off. It tastes perfume like

Grace N.·September 3, 2022·2 found this helpful

Melted

So disappointed. I had used this product previously and liked it, but my Subscribe & Save order arrived completely melted, and now I see reviews showing this is much too common. It's "not eligible to return" and I should request replacement, but that system isn't working apparently, as I just get caught in a loop. I've cancelled the subscription, and I give up. And I'm concerned the replacement would also have been poorly handled. No more, not even purchased locally.

Sara S.·January 27, 2023·1 found this helpful

Don't buy this product

This is the second time this product was delivered bad This product was in extreme heat All melted together stuck in the jar

Aisha A.·December 23, 2022·1 found this helpful

Orders Placed and Returned

This product is a dark chocolate wafer ... have orders several times ... the last 3 orders had to place a return because the product had melted and hardened in one complete lump. I like this product A LOT! Now having to find another supplier. Wish there was something that could be done. Have spoken to customer service many times and let them know what the problem is and I keep trying but to no avail. Last order came delivered in again, a melted/hardened lump.

Noah G.·November 7, 2022·1 found this helpful

Showing 6 of 21 reviews